We offer free 3-5 business day shipping on all orders in the US and also offer 2 business day shipping for $19.99. 2 business day shipping is only available in the contiguous 48 states. Business days are Monday through Friday and do not include federal holidays. If you pay for 2 business day shipping and the package arrives late, you will be refunded your upgraded shipping cost.
You will be emailed a tracking number after your order ships.
We use a variety of carriers including UPS, FedEx, and Amazon to ship orders. We automatically select the best carrier for your order based on estimated shipping times and price. Sometimes these carriers do not update tracking numbers and sometimes will lose packages. If a package does not receive updated tracking within 10 business days, we will send a replacement. We
Multiple items within the same order will likely be shipped separately. Due to the fact that our products are distributed across many warehouses throughout the US, we often need to ship items separately, and they may arrive on different days or be delivered by different carriers.
We ship all European orders from either our UK or Ireland warehouses and offer free 3-10 business day shipping. We will pay for all customs duties and import taxes. If you receive a bill for customs duties or import taxes, please send a photo or screenshot of the invoice to firstname.lastname@example.org and we will reimburse you.
We offer free 3-5 business day shipping in Canada. We ship from within Canada and as such there will be no custom duties or import taxes.